How Giving Away Something of Value Can Help You Monetize Your Back End
Everybody loves a freebie! What do you currently sell, that is of value, that you could offer for free? And how can you monetize the back end of that? This works especially well if you can offer something that other businesses would normally charge for.
For example, if you have a corporate cleaning business, you could offer your first clean free, and follow up with your customer to see if they were happy with your service and would like you to continue. This is a great way to get new clients to try your service, as you’re taking all the risk out of it for them and, if you do a great job, chances are they’ll want to keep you on. The principle of reciprocity comes into play here too – you’ve given something of value to them and chances are they’ll feel the urge to do the same back.
A twist on this model is our “free plus shipping & handling” funnels, where we offer something for free on the front-end as long as the customer covers a small s&h fee (usually under $5). As long as they think the value is $20+, they’ll consider this a steal and be inclined to jump on it, even if they normally wouldn’t buy it right then and there. However, a necessity with this model is to make sure that you have a great set of upsells and a good backend to really monetize it. We typically have a continuity offer (like a membership or something along those lines), a low to medium priced offer, and ideally a high-end offer in the upsell path. The real money is made in the upsell path, as it’s hard to make a lot off a free plus s&h offer. As an added bonus with this model, you also get a lot of quality buyer leads (worth far more than non-buyer leads), without often having to pay a lot in advertising costs to acquire them. This allows you to market more offers to them in the future and make even more money off these buyer leads.
Think about something you can give away, that has value, and then look at how you can monetize the back end. Whether it is a sample of your service or a physical product, this works especially well if it something that other people usually charge for.
For more insights on how to create a sales funnel that maximizes your profit potential, check out this tool here: BizFire’s Free Funnel Maker & Analyzer
How to Convert More Sales By Using The Power of A Guarantee
Offering a guarantee is a great way to make it easier for customers to buy. It takes the risk out of the purchase for them, as it gives them an out if they don’t like the product. Psychologically, it also gives them confidence in your product – as why would you be offering a guarantee if you weren’t confident in your product? Now, to be clear, make sure you do offer a great product before you whack an awesome guarantee on it!
For example, if you have a mattress company, you could offer a guarantee and word it like this: “Try our mattresses risk free for 30 days – In the unlikely event that you’re not 100% satisfied with your mattress we will give you 100% of your money back.” A guarantee like this takes the risk out of buying for your customers and gives them confidence in your product. Most people won’t take advantage of the guarantee and the amount of returns you’ll have versus the increase in sales will be well worth it.
And having said that, it’s often best to be fairly laid back on your guarantees. If you have crazy fine print or rules to claim the refund, you’ll just encourage chargebacks, piss off your customers (potential future buyers), etc.. It pays to be nice and laid back to an extent.
So consider offering a guarantee that takes the risk out of the purchase for the customer (make sure you have a good quality product that you’re willing to back). Make your guarantee bold and visible, and the amount of extra sales should far outweigh those that make use of the guarantee.
For other tips on increasing your sales, check out his book: 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!
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